Skip to main content
Troubleshooting

Troubleshooting

Common issues and how to resolve them.

Request timed out

Very long conversations may exceed the processing window. Try splitting your input into smaller chunks (e.g. break a 500-line thread into two halves) and extract each separately.

Empty or unexpected results

If the extraction returns no tasks, decisions, or risks, check that your input follows the "Speaker: message" format. Unstructured text without clear speaker labels may produce incomplete results. Try setting the source type manually instead of Auto.

Still have questions?

Reach out to our team or start extracting to see the platform in action.